Refund policy
Returns & Refunds Policy
We are committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, we accept returns within 7 days of delivery, subject to the following conditions:
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Eligibility:
- Items must be returned in their original condition, unused, and in the original packaging.
- Proof of purchase, such as an order confirmation or receipt, is required.
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Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original method of payment within 5–10 business days.
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Shipping Costs:
- Return shipping is the responsibility of the customer, except in cases of defective or damaged items.
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Non-Returnable Items:
- Certain items, including [insert exceptions, e.g., perishable goods, personalized products], are not eligible for return.